What to do if you cannot log in using Internet Explorer 11 Category : Setup / Operation If you cannot log in using Internet Explorer 11, please follow the steps below: Click “Tools” --> Click “Compatibility View Settings” --> Uncheck “Display intranet sites in Compatibility View”. Is the answer helpful? Related Why is performance slower than before? How do I improve connection speeds of the StoreJet Cloud using mobile devices? What kind of HDD is recommended for use with StoreJet Cloud 210? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started