What to do if you cannot log in using Internet Explorer 11 Category : Setup / Operation If you cannot log in using Internet Explorer 11, please follow the steps below: Click “Tools” --> Click “Compatibility View Settings” --> Uncheck “Display intranet sites in Compatibility View”. Is the answer helpful? Related There is a USB port on the StoreJet Cloud. Can I connect a StoreJet Cloud to a computer using a USB cable? Why are a lot of photos suddenly not displayed in my StoreJet Cloud App? Creating an Remote Access account Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started