Why isn’t my JDG device recognized after updating to iOS 26.4? Category : Specification / Capacity / Performance The JDG series has been discontinued for several years and supports iOS versions up to 26.3 only. Devices running iOS 26.4 or later are not compatible. We recommend using the device with an earlier iOS version for proper functionality. Is the answer helpful? Related Does the JetDrive Go App drain my device’s battery? Is there an upper length limit for videos recorded in the JDG App “Shoot” mode? What are the differences between USB1.0/2.0/3.0/3.1/3.2? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started